Returns & Exchanges

At Songbird Ocarina, we want you to feel as beautiful as a melody in our apparel. If your purchase isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

3

Affix the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing